Technical Support
What will we do after the order?
01
Supply the mechanical part calculation report + Production drawing + electrical drawing + 3D crane picture
02
Production progress updated weekly
03
Electric hoist/trolley load testing & traveling testing
04
Supply the electric hoist/trolley video and production pictures against the balance payment
05
Supply the inspection report, acceptance report, material report after the balance payment & before the shipment
06
For the shipment, we have to issue details packing list, each container loaded pictures and each container loaded product number.
07
Prepare the documents which requested for the custom clearance which include the Bill of Loading, Packing list, Commercial invoice, Country of Origin and Form E etc
08
Technical support to client for the installations & commissioning or send the engineer to site to guide for the work
09
Life time technical support, technology upgrading from R & D department
10
4 hours on-line service